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Verified
5/5

2019-02-04

Dirt bike stuff

"Staff is very helpful in that place twice a month love that place"


Verified
5/5

2019-02-02

Tire chang

"A new bownce house made parking a problem "

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Verified
5/5

2019-01-06

Awesome place

"Really helpful workers and very organized store"


Verified
5/5

2019-01-05

good job/////////////

"they had the part and i got back on the road.......thanks......"


Verified
5/5

2018-12-28

Buying helmet

"Great help with finding the one I wanted with a good fit and great price. "


Verified
5/5

2018-12-27

Love this store!

"I went in to go Christmas shopping. Everyone there was so nice and so helpful. I got everything I need. Great prices too!! "

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Verified
5/5

2018-12-22

Everyone is very friendly and very helpful

"As soon as I walked in I was greeted and helped. I found everything I needed that day for my husband."


Verified
5/5

2018-12-21

Haven’t had help like that in customer service in years.

"Went in to purchase some glove liners. So I knew what I wanted. Figured hey might as well get them for my boots as well. But couldn’t find them. So went to the shoe/riding boot area to see if they were there. As I’m walking around lost unable to find. Within a minute a worker came and asked if he could help. I told him what I was looking for. He said follow me. But he couldn’t find them either. He Asked politely if I could hang on for a moment while he check with another employee. (No prob) 2 guys are now helping me track this item down. Finally we found it. In most situations people may look for a brief minute and then lie and say. We must be out of them. Sorry you can order online. BUT! These guys did a great job at helping find what I needed. Very polite and didn’t keep me waiting. Best customer service I’ve recived in years. It’s the little things like that, that make a huge difference. I will return to shop at this store. P.S item was in correct spot but someone put a different item in front of it. Witch they fixed right then when they realized what had happen. "

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Verified
5/5

2018-12-20

All good all the time.

"The employees are always friendly, helpful amd progessional starting @ the doors when you walk into the store."

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Verified
4/5

2018-12-18

I like cycle gear and go there a fair amount I would say.

"Their prices are fairly high on some of the premium oils, but I suppose that has more to do with the supplier than it does them. The staff is nice enough and always asks if you need help. It's pretty hit or miss whether I find what I'm looking for, though.

This location is very large so their selection is pretty decent. I don't like that the tires are located back behind the parts counter as I like to browse through tires looking at different tread patterns.
"


Verified
5/5

2018-12-17

Great store!

"My wife and I went in to buy some new motorcycle helmets, the person who helped us was knowledgeable and very helpful"

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Verified
2/5

2018-12-11

customer service

"prices use to be as good or better than many other chain stores....help is horrible, not very knowledgable, popular sizes in many items cannot be found...I only shop at cycle gear when I absolutely have to or need a part , oil, oil filter, new grips that day.."

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Verified
5/5

2018-12-09

Great store - enjoy shopping there

"Great store - enjoy shopping there - very friendly staff."


Verified
4/5

2018-12-08

Freeze Out Gear

"I was greeted when I cam in. Asked were gear was & was pointed the general direction. Would’ve been nice if I was told exactly where it was. "


Verified
5/5

2018-12-04

Great place for all motorcycle needs

"As a large and older woman I am usually not satisfied with help in these situations but Ashley was super. She was knowledgeable, kind, and patient as were all employees at Sacramento Cycle Gear. I bought boots, a jacket, and helmet. I am totally satisfied with my purchase but they have let me know I have time to return them if not. I will definitely shop here in the future. "

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